We can email you with a reminder of your username; simply follow the steps below to access your account:

• Select 'Forgotten Details?' on the login screen
• You will be directed to the 'Forgotten Password' screen.
• Enter the email address linked to your Virgin Casino account, date of birth and zip code.
• You will now receive an email with your username, and an option to reset your password if you need to.
• Check your email inbox and spam folders
• Enter your username and log in with your existing password
• Enjoy the games!