You can withdraw funds from your Bally Casino Online Internet account at the Cashier Cage located at Bally's Atlantic City Hotel & Casino.

The land-base casino is located at: 

Bally's Atlantic City Hotel & Casino
1900 Pacific Avenue
Atlantic City, NJ 08401

The minimum amount for a cage withdrawal is $50.00.  To withdraw funds from your Bally Casino Online account via the Cashier Cage, please contact us by email at support@virgin.com or live chat for your withdrawal to be pre-approved. 

Unless withdrawing your full account balance, cage withdrawals must be rounded to the nearest full dollar amount.

Please note, cage withdrawals requested during normal business hours of 7:30 a.m.-5:30 p.m. are typically reviewed in real time. Once a cage withdrawal is reviewed and approved, you can proceed directly to the casino cage to retrieve your funds. Requests outside of business hours may require additional time to be approved.

*In the event that you need to submit documents to verify your account, we ask that you allow 72 hours from documents submission for your account to be reviewed before requesting a cage withdrawal.*

Important: You must provide proof of identification; driver`s license, passport, or any other government issued photo ID that confirms your age, identity and State of issue. We will not be able to process your cash withdrawal without this information. All approved cash withdrawals will be processed immediately.
For more information on sending in your documents, please review our identification submission page.  

For further information, please do not hesitate to contact our friendly Customer Support team via live chat 24/7 at help.virgincasino.com