You can withdraw funds from your online account at any time by visiting the cage at the land-based Tropicana Casino and Resort. Please be aware that, if this is your first time making a withdrawal through the casino cage, you will only be able to do so between the hours of 9:00am to 5:30pm.
The land-based casino is located at:
Tropicana Casino and Resort
Atlantic City, NJ 08401
Simply go to the Cashier Cage and ask to make cash withdrawal from your Online account. You will be given a cash withdrawal form that you will need to complete with your personal account information.
Important: Please make sure you have a valid form of identification. Accepted forms of identification include: driver's license, passport or any other government issued photo ID that confirms your age, identity and state of issue. We will not be able to process your withdrawal without this information.
For further information, please do not hesitate to contact our friendly Customer Support team via live chat 24/7 at help.virgincasino.com