In order to receive emails from us you'll need to make sure that we're added to your 'Safe Senders' list.  Many email providers have spam filters that will sometimes block our emails, so it's best to add us to your trusted list of senders to ensure you're getting the best out of your onsite experience.

You can check in your 'Junk' or 'Spam' folder to see if you might have received any emails from us and you can normally open one of our emails and mark it as 'not spam'.  

To make sure that we reach your inbox in the future, you can add us to your Safe Senders list or Address Book so your provider knows you are expecting emails from us.  Instructions can vary depending on your email provider.

If emails from us are still being moved to you 'Spam' or 'Junk' folder after adding us to your Safe Senders List, please contact your e-mail provider as they may be able to help.

If you're not yet subscribed to our emails, you can change your settings at any time by in the My Details page of the My Account section of the site.