A Spending Limit is a Responsible Gaming tool to help you control the amount of your funds that you can use on site.

This limit can be daily, weekly or monthly, and can be from $20 to $5,000. A Spending Limit will run indefinitely unless you choose to change or remove it.

The limit only allows you to spend a certain amount of your funds in a given period, regardless of whether the funds were deposited cash or if they were bonus money credits. For example, if you select a limit of $20 a day, you can only spend $20 a day on site.  This means if you were to deposit $100, the limit would only let you use $20 of that amount and you would not be able to wager beyond $80 in your balance.

Any wins you have from the games that you choose to wager do not count towards the limit.  By way of example: you deposit $100 on your account, and have a spend limit of $20 for the day.  On your first wager of $10, you win $50, bringing your balance to $140.  You will then be able to wager a total of $60 of your balance, as the spend limit will limit how much you can spend of your deposited or bonus money funds, not your winnings.

A Spending limit will not affect how much you can withdraw or deposit, and any withdrawals that you choose to cancel and play do not contribute to the limit.

How do I set a Spending Limit?

To create a Spending Limit on your account:

1. Click on the "Menu” button in the top left of your screen.
2. Select “My Account”.
3. Go to “Account Limits” then select “Spending Limits”.
4. Select the limit amount.
5. Select the time period for the limit.
6. Confirm your selection.

You can also go back to change or review your existing limit in the "Spend Limit" tab.

I have changed my limit, but I still cannot wager. Why?

You can request to change your limit at any time, but any increase to your limit can take up to 30 days to take effect depending on the limit you set previously, as this allows any current limits on account to complete.

Daily limits reset daily at midnight and Weekly or Monthly limits reset at midnight weekly or monthly respectively on the relevant day you created your limit.  For example, if you set a weekly limit on Tuesday, at 10:00, your limit will next reset at 23:59 on the following Tuesday.

Please note that a decrease in your limit will come into effect immediately, and it will take into consideration any spending made on the day you set the limit.  For example, if you spend $50 and then set a weekly limit of $100, you will only be able to spend a further $50 in the following week.

If you would like any more information about our Responsible Gaming policy and how you can stay in control, you can click here or check our full policy at www.virgincasino.com/#/myaccount/stayingincontrol