What do you do to help me play responsibly?
At Virgin Casino, it’s all about having fun, and we want it to stay that way! We want you to have a great time on the site and enjoy playing all our exciting games. You'll enjoy your time on the site more if you stay in control of your gaming.
We offer a range of tools on the site for you manage your spending and your session time. You can find more information on these limits here.
If you feel your gambling is becoming a problem please see here for more information on identifying any potential dependency and what you can do next.
What we can do to help you:
• Professionally Trained Staff – all Virgin Casino staff are trained to be aware of gambling problems and are available to provide free help and support 24 hours a day.
• Our friendly Customer Support team are available 24 hours a day, 7 days a week.
• Access to Account History - Click My Account to view a recent history of your deposit and withdrawal transactions.
If you would like any more information about our Responsible Gaming policy and how you can stay in control, you can click here or check our full policy at https://www.virgincasino.com/responsible-gaming