I'm unable to login, what should I do? 

If you have been unable to login and tried this 3 times, your account will be locked for your protection. All you need to do is reset your password by clicking on 'Forgot Login?' from the Home Page. You will need to enter your registered email address and date of birth and will then receive a link (valid for 30 minutes) allowing you to proceed with choosing a new password after entering the zip code of your registered address and the last four digits of your social security number.

I am unable to reset my password, what should I do?

If you have tried to reset your password more than 10 times and gotten your details incorrect, your account will be blocked for 24 hours for your security. You will need to wait for 24 hours before you can attempt to reset your password again. 

My account has been blocked for 24 hours, what should I do? 

Your account has been blocked for security reasons due to there being multiple failed attempts to reset your password. This is nothing to worry about and is simply to protect your security. Once 24 hours has passed, you will then be able to reset your password onsite by clicking on 'Forgot Login?' from the Home Page. You will need to enter your registered email address and date of birth and you will then receive an email with instructions on how to reset your password. 

Once completed you will be able to login in with your new password and enjoy the games!