Sit back and relax with your fellow players as you enjoy the action at Virgin Casino. Whether you want to chat about your big win or the big game on TV, you’ll be sure to make some new friends as you take in the fun.
And in order to keep things fun for everyone, our Chat hosts will be on hand to help and make sure that our simple rules are followed. Keep it friendly and let’s all have some fun together.
- Treat other players as you would like to be treated.
- For security, please do not share anyone’s personal details such as phone numbers, real names, addresses, bonus details, etc.
- Please be mindful of language used in Chat - cursing and aggressive language is not allowed.
- We do not tolerate players who slander, threaten, or abuse other players or Chat hosts.
- Racism and any other forms of discrimination are never tolerated.
- Please don't use any sexually suggestive language.
- We never allow the promotion of any drug related activities.
- Remember that you need to be 21 or over to play at Virgin Casino.
- Please avoid discussing religion and politics, as they can be polarizing topics.
- The advertisement or promotion of other companies and websites, including solicitation of any kind, is prohibited.
- Please follow any requests by the hosts; they’re there to keep things fun!
- Please keep a respectful, positive attitude when speaking about the site, the games and any other players.
- Your account is yours alone. Do not share your login credentials with anyone else as you are responsible for all activity on your account.
The Lounge is open to all Virgin Casino players, so we try to keep the vibes friendly and welcoming. Remember that even if a subject doesn’t offend you, it might offend others, so be considerate of your fellow players.
Our Chat hosts are there to keep things light and fun, so please respect their decision if they ask you to stop discussing a particular subject or stop using a particular word. Failure to follow the rules may lead to your Chat privileges being restricted, leading up to a permanent exclusion if rules continue to be broken.
By playing at Virgin Casino, you agree to play by these rules. If you have any other questions, please feel free to contact our Customer Support at 844-737-7616 or via Live Chat, which is available 24/7.