When does my session time start?
Great question!
When applying a Session Limit for the first time, your session time begins from the time you click on 'Submit' and apply the limit. If you already have a Session Limit in place, your session begins when you first login each day.
Your session will end when you log out or your session is terminated by us due to inactivity.
Will I be cut off from a game when my limit expires?
If you have an active game at the point your session limit expires, the session limit will run to the end of your active game round. However, once completed you will be immediately logged out and need to wait until the time limit resets.
To view the date and time your Session Limit resets, please to go to: Menu > My Account > Account Limits > Session Limits.
If you would like any more information about our Responsible Gaming policy and how you can stay in control, you can click here or check our full policy at https://www.virgincasino.com/responsible-gaming.