On home screen, press and hold any App icon until it 'wiggles' and an "X" appears on the top left hand side of each App symbol. Click the "X" and the App will be removed from your device. To stop all other Apps "wiggling', click the Home Button (square button).

Now you can re-download the App by searching for Virgin Casino in the App Store.

Please rest assured that the App is completely free to download, and that your account details (along with any winnings, deposits or bonuses) will still be saved securely, and will not be deleted along with the App.

Alternatively, perhaps try out one of our other great games on offer!

If the problem persists, please do not hesitate in contacting us so that we can raise the issue with our 3rd party provider.