Important Update: Terms and Conditions
From April 5th, 2022, Virgin Casino will be operating under the internet gaming permit issued to Premier Entertainment AC LLC dba Bally Atlantic City, NJIGP22-011.
Your account login, balance, along with your game and account features will continue to be available to you just as the same. For more information on key updates to be aware, please see below.
Here are key updates to be aware of:
1) When you deposit or withdraw money at the cage, you now simply go to the cage at Bally's Atlantic City Casino Resort, 1900 Pacific Avenue, Atlantic City, NJ 08401.
2) The first time you login to Virgin Casino from April 5th, you simply need to review and re-accept our Terms and Conditions. You must acknowledge that you have read our updated Privacy Policy. Key changes to these documents will be summarized in the pop-up window when you next log-in. The key changes are the update of the licensed entity, the casino cage location, and an update to self-exclusion facilitation.
3) When you withdraw money, online bank transfers will still be labeled as coming from Virgin Casino.
4) W2G forms will update automatically, beginning April 5th with the new information.
6) You can still reach Customer Support via your same methods Live Chat, Email or by Phone.
7) Our Jackpots will now be shared across the Virgin Casino and Bally Casino New Jersey websites.