Technical
Geolocation
- Important Geolocation Update For Mac Users
- I keep getting prompted to download the plugin, even though I've played on site.
- Why do I need to download the plugin again?
- Why can’t I be located using my mobile device?
- My anti-virus program says that the plugin is unsafe, what do I do?
- How do I disable Blocked Software on my computer, for the Geo Location process?
Game Issues
App Issues
- I have a message about Flash Player when I try to play using FireFox
- How do I search for a game on iOS?
- Why Is My App Asking For Permissions?
- How Do I Use Touch ID?
- Why am I getting a white screen when I load the game on my mobile or tablet?
- I have a question about the Virgin Casino App.
Devices
Troubleshooting
- I have a message about Flash Player when I try to play using Google Chrome
- I have a question about Flash Player on Safari
- How do I clear Temporary Internet Files and Cookies in the App?
- Why won't my games load?
- What is Flash Cache and how do I clear it?
- How do I take a screenshot on my device?