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Technical

Geolocation

  • Important Geolocation Update For Mac Users
  • I keep getting prompted to download the plugin, even though I've played on site.
  • Why do I need to download the plugin again?
  • Why can’t I be located using my mobile device?
  • My anti-virus program says that the plugin is unsafe, what do I do?
  • How do I disable Blocked Software on my computer, for the Geo Location process?
See all 14 articles

Game Issues

  • IGT Game Maintenance
  • I got 21 when playing blackjack and so did the dealer. Why didn't I win?
  • My game says “Session Expired”. What is this?

App Issues

  • Android App Update
  • I have a message about Flash Player when I try to play using FireFox
  • How do I search for a game on iOS?
  • Why Is My App Asking For Permissions?
  • How Do I Use Touch ID?
  • Why am I getting a white screen when I load the game on my mobile or tablet?
See all 8 articles

Devices

  • Compatible Devices

Troubleshooting

  • I have a question about Flash Player on Safari
  • How do I clear Temporary Internet Files and Cookies in the App?
  • Why won't my games load?
  • How do I take a screenshot on my device?
  • How do I enable popups?
  • How do I install Flash Player?
See all 8 articles

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