Account
General
Win/Loss & W2G
- I had another Form W-2G win. Why didn't I have to fill in the form again?
- Why won’t my W-2G form open on my mobile device?
- How do I request a Win/Loss statement?
- What is the Form W-2G message I received after winning?
- What happens if I don't complete the W2G form?
- Why do I have to provide my Social Security Number when completing a Form W-2G?
Login Issues
Verification
- Why Do I Need To Enter A Verification PIN Code To Verify My Account?
- How can I send my Identification documents?
- How can I verify my email address?
- How do I add Virgin Casino to my safe senders list using an iPad/iPhone?
- How do I add Virgin Casino to my email provider's safe senders list?
- How do I add Virgin Casino to my safe senders list using Thunderbird?