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Troubleshooting
How do I take a Screenshot on my device?
Windows 8
Windows 7 and lower versions
Mac OS X
iOS
BlackBerry Q10 & Z10 Phones
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How do I enable popups?
FireFox
Google Chrome
Internet Explorer
Safari
How do I clear my temporary internet files and cookies?
iPhone/iPad Safari
Android Google Chrome
Safari
Internet Explorer 9 through 11
Internet Explorer 8
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Game Loading Issues
Why won't my games load?
The games start to load but the loading bar gets stuck. What is wrong?
How do I check my Internet speed?
How do I clear Temporary Internet Files and Cookies in the App?
