Support Home
Email Us (24/7)
Live Chat (24/7)
Call Us Toll-free: (844) 737-7616
Welcome to our Support Center!
Virgin Casino
Technical
Troubleshooting
Menu
Troubleshooting
How do I take a Screenshot on my device?
Windows 8
Windows 7 and lower versions
Mac OS X
iOS
BlackBerry Q10 & Z10 Phones
See all 7 articles
How do I enable pop-ups?
FireFox
Google Chrome
Microsoft Edge
Safari
How do I clear my temporary internet files and cookies?
iPhone/iPad Safari
Android Google Chrome
Safari
Microsoft Edge
Google Chrome
See all 6 articles
Game Loading Issues
Why won't my games load?
The games start to load but the loading bar gets stuck. What is wrong?
How do I check my Internet speed?
empty
